No visibility despite being owner of the project

Posted on behalf of Josu Basurko Mendez. Original posting date 2017-05-22.

Hello,

I have successfully created a project structure with subfolders and tasks through the API. I have also assigned the project, subfolders and tasks to a different user and everything seems fine until I realized that the this user is not able to see it in the web application.

This seems to be an access level problem. I use an API token from the workspace owner to create everything and the future owner is a member with "restricted" access level. As far as I know "restricted" access level means that you can see everything you have been assigned on, which seems to be the case but it is not working.

The only workaround I have found is entering the webapp with the workspace owner account and grant permissions on that project to the user. After that everything seems to work. However it doesn`t sound like a long term solution for me.

Is there something wrong with my approach? Can I grant permissions to a user on a package/folder so everything under that package/folder is visible to some users?

Thank you in advanced for your time and attention.

Josu